Privacy & Terms — First Physical & Functional Rehab

Last updated · January 2026

Privacy Policy

First Physical & Functional Rehab ("FPFR," "we," "us") is committed to protecting the privacy of our patients and website visitors. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Information you provide — such as your name, contact details, and any information you submit through our contact, intake, or employment forms.
Protected health information (PHI) — collected and handled in accordance with HIPAA and applicable Hawaiʻi state law when you receive care from us.
Website usage information — basic technical data (such as browser type and pages visited) that helps us maintain and improve the site.

How We Use Your Information

To provide, coordinate, and manage your care and treatment.
To respond to your inquiries, schedule appointments, and verify insurance coverage.
To handle billing, claims, and required administrative functions.
To comply with legal, regulatory, and healthcare obligations.

How We Protect Your Information

We maintain reasonable administrative, physical, and technical safeguards to protect your personal and health information. Protected health information is shared only as permitted by law or with your authorization.

Your Rights

You have the right to access your health records, request corrections, and ask how your information has been shared, consistent with HIPAA and applicable law. To exercise these rights, please contact your clinic directly.

Terms of Service

By accessing this website, you agree to use it for lawful, informational purposes only. The content on this site is provided for general information and does not constitute medical advice, diagnosis, or treatment. Always consult a qualified provider regarding your specific condition.

Website Analytics & Cookies

We measure how this website is used so we can improve it. This tells us things like which pages are read, which clinic pages get the most interest, and whether people find what they came for. It does not tell us who you are.

Two tools are used. Our own measurement stores no cookies, no IP addresses and nothing you type — only anonymous counts, which cannot be traced back to a person. We also use Google Analytics, which does set cookies and does receive your IP address, subject to Google’s privacy policy. We have turned off Google’s advertising and cross-device features, so this information is not used to build an advertising profile of you.

None of this measurement is connected to your medical record, your appointments, or anything you send us through a form. If you would rather not be measured at all, your browser’s “Do Not Track” setting is respected by our own tool, and browser settings or extensions can block Google Analytics.

Third-Party Links & Forms

Our site may link to third-party services (such as secure online forms) that are governed by their own privacy policies and terms. We are not responsible for the content or practices of those external services.

Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by the "last updated" date above.

Contact Us

Questions about this policy or your information? Reach our team through our contact form or call your nearest clinic — Waipahu (808) 676-7700, Wahiawā (808) 628-9988, or Waiʻanae (808) 696-4764.